At Revolve Technologies, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Nigeria Data Protection Regulation (NDPR) issued by the National Information Technology Development Agency (NITDA).

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1. What Information We Collect

We collect personal and business-related information to deliver our services effectively. This includes:

• Full Name

• Email Address

• Phone Number

• Business or Company Details

• Billing and Payment Information

• Device or System Specifications (for IT support)

• Login or Admin Credentials (only when required with your consent)

• Feedback and Communication History

• Website Usage Data (via cookies)

We do not collect or store sensitive personal data (e.g., health, religious beliefs) unless required and explicitly agreed upon.

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2. How We Collect Your Information

We collect data when you:

• Fill out a contact or service request form on our website

• Sign up for training, newsletters, or other services

• Interact with us via phone, email, or WhatsApp

• Purchase a product or service from us

• Request IT support, Software, design or installation

• Use our website, apps, or social platforms (where applicable)

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3. Why We Collect Your Data

We use your data for the following purposes:

• To provide and manage your services

• To process payments and send invoices

• To personalize and improve our services

• For customer support and troubleshooting

• To communicate updates, promotions, or service alerts

• To comply with legal, regulatory, or contractual obligations

We only collect data necessary for these purposes and do not use your data beyond the scope of what is stated here.

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4. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

• Consent: You’ve given us clear permission to process your data.

• Contractual Necessity: Processing is necessary for a contract you have with us.

• Legal Obligation: We are required by law to collect or disclose certain data.

• Legitimate Interest: We may use your data for business improvement, as long as it doesn’t infringe your rights.

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5. Data Sharing and Third Parties

We may share your information with trusted third parties only when necessary, such as:

• Payment processors (e.g., Paystack, Flutterwave)

• Web hosting or cloud providers

• Courier or logistics partners (for device delivery)

• Legal or regulatory authorities (when required by law)

We ensure these third parties adhere to strict data protection standards and do not sell or misuse your data.

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6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data from:

• Unauthorized access

• Accidental loss or destruction

• Theft or misuse

• Cyberattacks

All data is stored securely, either locally or in encrypted cloud servers, with access restricted to authorized personnel only.

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7. Data Retention

We retain your data only as long as necessary for the purpose it was collected, or as required by applicable laws. Afterward, your data is securely deleted or anonymized.

You may request data deletion at any time by contacting us.

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8. Your Rights Under NDPR

Under the NDPR, you have the right to:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Request corrections to inaccurate or incomplete data.

• Erasure: Request the deletion of your data.

• Withdraw Consent: Withdraw your consent at any time.

• Object: Object for data processing for direct marketing or certain other uses.

• Complaint: Report concerns to the NITDA if you believe your data rights are violated.

To exercise any of these rights, please contact us at: [email protected]

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9. Cookies and Website Tracking

Our website may use cookies to enhance user experience and track anonymous visitor data (like traffic and device type). You can accept or decline cookies through your browser settings.

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10. Policy Updates

This policy may be updated occasionally. When we make changes, we will notify users on our website or by email. Your continued use of our services after updates constitutes your agreement to the revised policy.

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11. Contact Us

For questions, complaints, or data access requests:
Email: [email protected]
Phone: +234 813 830 7026
Website: [www.revolvetechnologies.ng
Office Address: 1, Osioyemi Street, off Governor’s road, Ikotun, Lagos.